What action should be taken if an order needs to be discontinued?

When an order needs to be discontinued, the appropriate action is to formally reject the order to DC (discontinue) it. This step ensures that the order is properly noted in the system as no longer valid and prevents any further processing or fulfillment of the order. Rejecting the order formally communicates to all relevant parties, including the pharmacy and any other stakeholders involved, that the order is to be terminated.

Other options may not effectively communicate the intent to stop the order. Disregarding the order completely fails to provide a clear record or communication about the order's status, which could lead to confusion or errors. Modifying the order does not address the need to stop it and might imply that changes are still desired rather than cancellation. Notifying the pharmacy directly may seem like a good action, but it does not ensure that the order is officially marked as discontinued within the system, which is critical for proper record-keeping and workflow management.