What is one of the primary responsibilities of a Willow trainer?

One of the primary responsibilities of a Willow trainer is to educate users on system functionality. This role involves providing guidance and instruction to hospital staff, such as pharmacists and technicians, on how to effectively use the Willow software system. The trainer's focus is on ensuring that users understand the features, capabilities, and workflows associated with the system, which ultimately enhances the delivery of pharmacy services and patient care.

By equipping users with the knowledge and skills to navigate the system, the trainer plays a crucial role in maximizing the efficiency of pharmacy operations and minimizing errors. This education typically includes hands-on practice, demonstrations, and the development of training materials tailored to various user group needs. In this context, the trainer’s work is pivotal in fostering confidence and competency among users, contributing significantly to the success of the Willow implementation within a healthcare environment.